Reference

How 786 Handles Your Personal Information

Your account data belongs to you. We collect only what we need to run your account, process payments through bKash, Nagad, and Rocket, and keep your sessions secure. Access to this platform depends on your local law and eligible regions.

Data collected only as neededbKash, Nagad, Rocket payment data protectedAccount security on every sessionRight to request your data

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What We Collect and Why

786 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect your registration details — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account accessible across

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devices. We also collect session data: your device type, browser, and login timestamps. This helps us detect unusual access and protect your wallet. We do not sell your personal data to third parties. Payment transaction records are retained as required by our operating obligations and are
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used only for account reconciliation and dispute resolution. Cookies on our site track your session state and preferences — not your browsing history outside 786. You can clear cookies at any time through your browser settings, though some account features depend on session cookies to function.
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If you use our platform from Bangladesh, your data is processed in accordance with the terms set out here. Availability of this service depends on your local law and eligible regions. We update this policy when our data practices change, and we will notify you through
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your registered contact if a material change affects how your information is used.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove your personal data, contact our support team directly. We handle data requests through the same channels you use for account help — no separate process needed.

Team online

Live Chat

Start a chat from your account dashboard. Our team handles data requests during support hours and will confirm receipt within one business day.

Email Support

Send your data request to our support address from your registered email. Include your account username so we can locate your record quickly.

Account Settings

Some data — like your contact details and payment method — can be reviewed and updated directly inside your account settings without contacting support.

DATA PROTECTION

How We Keep Your Information Secure

Security is built into every layer of your account. We use SSL encryption on all data in transit, and payment details processed through bKash, Nagad, or Rocket are never stored on our servers in raw form — only tokenised references used for reconciliation.

Encrypted Sessions

Every login and transaction is protected by SSL. Session tokens expire automatically after inactivity, so your account stays closed when you are not using it.

Payment Data Handling

We store only the reference identifiers your bKash, Nagad, or Rocket transaction generates — not your wallet PIN or full account number.

Data Retention

Account data is kept for as long as your account is active and for a reasonable period after closure to resolve any outstanding disputes or regulatory queries.

Your Access Rights

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where no legal obligation requires us to retain it.

Privacy Questions Answered

These are the questions we hear most often about how your data is handled at 786. If your question is not here, reach us through live chat or email.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions and verify your identity.

Contact support via live chat or email from your registered address. Include your username and we will respond with your data within a reasonable timeframe.

Yes. You can request deletion by contacting support. We will remove your data where no legal or operational obligation requires us to keep it, such as transaction records.

We retain account records for a period after closure to handle any outstanding disputes or comply with applicable obligations. After that period, data is deleted or anonymised.

Session cookies are needed for login and account features to work. You can block other cookies in your browser settings without losing access to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info786 Banking App786 App

How 786 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Keep Your Information Secure

Privacy Questions Answered

01 What personal data does 786 collect when I open an account?

02 Does 786 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask 786 to delete my account data?

05 How long does 786 keep my data after I close my account?

06 Are cookies required to use the 786 platform?

Privacy Policy

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